Privacy Policy

1. Who we are

ICONIC CUTS LTD is the data controller for the personal information the shop keeps about its customers and enquiries. It is a private limited company incorporated in England and Wales on 7 December 2020, company number 13069040. Its registered activity is hairdressing (SIC code 96020).

2. Information we handle

• Appointments and services: details needed to arrange and provide your appointment, which may include your name, contact details, appointment time, chosen service or barber, booking status, and information you choose to give us about the service you want. We keep relevant appointment information in Booksy and in shop records.
• Messages and calls: contact details and the information you choose to share when you email or call us.
• Website security information: our hosting and security services may process technical request details such as IP address, browser and device information, pages requested, referral information, and request times to deliver and protect the website.

This website does not provide customer accounts, contact forms, online checkout, or an analytics dashboard. It does not ask you to enter payment card details. If you provide information through Booksy or to shop staff, the information may be used to manage your appointment and provide your service.

3. Why we use information

• To respond to booking requests, manage appointments, and provide the service you ask for. The legal basis is taking steps at your request before a contract and performing a contract with you.
• To answer questions, keep appropriate appointment and service records, and protect the website and shop from misuse. The legal basis is our legitimate interests, balanced against your rights.
• To keep records or disclose information where the law requires us to do so. The legal basis is compliance with a legal obligation.

We do not sell personal information or use this website to run advertising profiles.

4. Bookings and Booksy

Our booking links take you to Booksy. When you use Booksy, your information is handled on its platform under the privacy information and booking terms presented by Booksy. The shop receives the appointment details needed to prepare for, manage, and provide your service, and keeps relevant details in its own shop records.

Booksy operates a separate online service. Its own collection and use of information is governed by the notices it provides. Please review those notices when booking. This website does not embed the Booksy booking form.

5. Who may receive information

• Booksy: booking and appointment details are used through Booksy to arrange your visit.
• Shop staff: relevant appointment details are available to staff who need them to provide or manage your service.
• Replit and associated hosting and security services: they may process technical request data, such as your IP address and browser details, to make the site available and help protect it.
• Google Fonts: this website requests font files from Google so the pages display correctly. Your browser connects to Google when it requests those files, and Google may receive technical request information such as your IP address and browser details. See Google's Privacy Policy.
• Authorities or professional advisers: information may be shared where necessary to meet a legal obligation, establish or defend a legal claim, or protect people and the business.

We share only information needed for the relevant service or required by law. Each external provider is responsible for its own services and privacy information.

6. How long we keep information

We keep appointment and customer records for as long as reasonably needed to manage appointments, provide and support services, maintain appropriate business records, and meet legal obligations. Technical security records are kept for the period needed to operate and protect the website. The retention period depends on the record type, why it is held, and any applicable legal obligations.

When information is no longer needed for those purposes, we will delete it or take steps to make it no longer identify you, unless the law requires us to keep it longer.

7. Cookies and external links

This website does not currently use analytics cookies, advertising pixels, or behavioural advertising. Your browser does connect to Google to load the fonts used on the pages. If you follow a link to Booksy, Google Maps, or another external service, that service may use its own cookies and privacy settings. We do not control those settings.

8. Security and international transfers

We use reasonable measures to protect information used by the shop. No website or electronic storage method can be guaranteed completely secure. Some service providers may process information outside the United Kingdom. Where data-protection law requires safeguards for a restricted transfer, we will use an appropriate legal transfer mechanism.

9. Your data-protection rights

Depending on the circumstances and legal basis, UK data-protection law may give you the right to request access to your personal information, correction, deletion, restriction of processing, or a portable copy, and to object to certain uses. You may also complain to the Information Commissioner's Office.

To make a request, email hello@iconiccutsbarber.com or write to our registered office. We may need to verify your identity before responding. You can find information about complaints at the Information Commissioner's Office.

10. Children

We offer some services for children. A parent or guardian should make or manage a child's booking and provide only the information needed for the appointment. This website does not offer accounts or forms for children to submit personal information directly.

11. Changes to this policy

We may update this policy when our website or information-handling practices change. The latest version and its update date will appear on this page. If you have a question, contact us using the details above.